Privacy Policy
Last updated:
Introduction
Reliableexceptio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the site after the date such revised Privacy Policy is posted.
Information We Collect
Personal Data
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you contact us via our contact form, or otherwise contact us. The personal information we collect may include:
- Name and contact information (including email address, phone number, and postal address)
- Information provided in correspondence with us
- Information about your property or spaces that you wish to have organised
- Preferences and feedback regarding our services
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as "Device Information."
How We Use Your Information
We use the information we collect or receive for the following purposes:
- To facilitate communication with you regarding our services
- To respond to your enquiries and fulfill your requests
- To send you administrative information, such as information regarding our services and changes to our terms, conditions, and policies
- To provide you with customised service recommendations based on your needs
- To improve our website and services
- To analyse how our website is used and to develop new services
- To protect against fraudulent or illegal activity
- To comply with legal obligations and enforce our terms and conditions
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are obligated to maintain the confidentiality of your information and are restricted from using your personal information for any purpose other than providing services to us.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information via our website.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you are a resident of Australia, you have certain rights under the Privacy Act 1988 regarding your personal information. These rights may include the right to access, correct, or delete your personal information.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
- The right to lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us using the contact information provided below.
Children's Privacy
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.
Third-Party Websites
Our website may contain links to third-party websites and services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Reliableexceptio
14-16 Stanton Road
Seven Hills NSW 2147
Australia
Phone: +61 2 8840 9122
Email: welcome@reliableexceptio.world